Chapter 1: General Information
Chapter 2: Customer
Chapter 3: Cargo Reservation & Space Control
Chapter 4: Export/ Transfer Cargo
Chapter 5: Unit Load Devices and Load Restraints
Chapter 6: Import Cargo
Chapter 7: Special Cargo
Chapter 8: Irregularities & Claims
Chapter 9: Airmail
Chapter 10: Cargo Compartment Description and Limitation
The THAI CARGO MANUAL-TCM is the property of Thai Airways International Public Company Limited. It is the responsibility of THAI Personnel concerned to know the contents, follow the instructions therein and keep the manual up-to-date. Revelation of its contents in any manner to persons not associated with THAI is forbidden.
The manual contains detailed instructions on policies and procedures to be followed by personnel involved with the air cargo transportation and handling procedures. All instructions in the manual must be adhered to in the manner outlined. However, personnel may, in case of necessity, act in accordance with their best judgment within the limit of their authority.
The manual contains information which is confidential and privileged, unless you are the authorized person to receive/ view this manual. You will not use, copy, disseminate or disclose to anyone the manual or any parts contained in the manual. All rights are reserved by Thai Airways International Public Company Limited.